What went wrong - Too many Voices:
Perhaps there is a hesitation to setup a
unified command in any situation, because any lapse in judgement would be 'pinned' on the authority-figure in command. So, we saw people come, go in, rush out - and claim their credit immediately, and precautionarily, before anything untoward could happen following their involvement. Meanwhile, noone from the public got the impression of any one person being in charge, and even the people who gave the interview were
frequently misinformed.
Ideally: There should be just one voice - or maybe two; Centre & State - giving responses, to the press and issuing statements and updates. A
strict Gag-order must be enforced and any leaks/
unofficial statements must be promptly and categorically addressed as
'Unofficial' before they become the sensational sub-story that whips up passion and creates pressure on the agencies to meet
the public's expectation of justice.
'Ind'eally: Indian journalism doesn't score very high on ethics as it is. And it has been ages since a newpaper or a media-house was regarded for it's honest unbiased reporting, without any 'leanings'.
Given that, and the shamelessly headline-hungry hacks who are the present face of the Indian Press - especially those of New Media - it is difficult to expect that the press will attain enlightenment overnight, and begin responsible journalism instead of sensational gossip-mongering or stop claiming to be the
'voice of the masses'/'keeping a check on the polity' instead of realizing it's true calling as a builder of society, acting in the
joint interest of the people
and the powers, not the people
versus the powers.
What we need are media-savvy departments, who realize realize the impact of their words, and who talk in
clear factual terms - not giving information
until it is
appropriate and verified, also also, importantly, who have the
cojones to say "No" "Until it becomes clear" or even "I cannot divulge that information", instead of giving opinions and hazarding guesses and increasing the confusion. If there is a strong voice booming out the Official line, the press will have to faithfully report it and the people will also know where
to turn to and whom to ask of.
This is post 3 of a 4part article. Read Part 1: Introduction Part 2: Too Many Heroes Part 4: Too Little PracticeTechnorati Tags: terror, terrorism, terrorist, mumbai, bombay, india, taj, trident, taj mahal hotel, oberoi, indo pak